Our Training Services
Courses & Webinars
DSQ Training Packages
For Disability Support Workers
Providing essential training and support aligned to NDIS standards
At Diabetes Support Queensland, our training packages on diabetes management are aligned to the NDIS Quality and Safeguards Commission Practice Standards ‘High Intensity Skill Descriptors’ for providers. This ensures that the complex diabetes support that you provide to your clients is delivered in a high quality and safe manner.
The Diabetes Essentials package is for those of you who supervise and prompt people to manage their diabetes, while the in-depth Diabetes Essentials Plus+ training is for those who actively assist people with diabetes management tasks such as testing blood glucose levels.
Customised solutions
When it comes to meeting your training requirements, our customised diabetes management training and support programs are tailor-made to meet your individual clients’ needs and designed to deliver tangible benefits that propel your team’s learning experience and your business success.
In order to provide this, we will do an individualised diabetes management assessment of your client’s needs, reviewing their existing diabetes management, ability to manage their diabetes, and how much support they may require.
After this we conduct an organisational assessment to determine your business’ training requirements in order to understand how many people will be involved, what skills your team will need to learn, and how much follow-up and support they may require after the training.
We then align the learning outcomes so that the training for your support staff is tailored to both the client living with diabetes as well as being fine-tuned to match the needs of your team.
Training sessions
At DSQ, we understand the challenges of scheduling training around operational requirements, so the delivery of our programs is highly flexible. Sessions can be arranged to suit the needs of your organisation and staffing requirements. For example, programs can be delivered in one session, or split into several sessions. They can be conducted in-person and/or online to capture as many participants as possible, covering your staff that are at work, those that are available to attend training, and those who are at home and prefer to do a Zoom session.
Our training programs can be completed in as little as 2 to 4 hours, depending on the level of training that is required and the needs of your organisation. The training sessions themselves will be determined by the complexity of the diabetes management plan. They are usually conducted as single 2 to 4 hour sessions.
We also offer follow-up sessions. These are especially useful as the needs of the client living with diabetes may change over time.
With DSQ you will benefit from:
- Effective personalised diabetes management training that is specific to your clients’ and/or organisational requirements
- Step-by-step diabetes emergency plans to suit your clients’ and/or organisational needs
- Training for disability support workers that is person-centred — individualised to your client’s diabetes needs — and tailored to support your particular situation
- A dedicated instructor with a wealth of experience who can offer real-world insights and practical solutions
- Custom training content that matches your current skill level, knowledge, learning style and pace, and addresses the unique challenges you may face
- Theory and practical training designed to meet the continuously evolving needs of support workers
- Training packages that are fully-interactive with in-person sessions that give you the opportunity to ask questions and receive instant, real-time answers – no waiting – so that you get the most out of the program
- The flexibility and convenience to schedule sessions at a time and location that works for you
- Personalised follow-up support by phone or email to address any additional questions or technical issues that you may have during or after the training
- Downloadable resources that will serve as valuable ongoing reference materials
- Receiving a ‘Certificate of Achievement’ at the completion of your training that acts as proof of learning and supports your professional development
As a direct result of DSQ custom diabetes management training:
- Disability support workers can easily relate their training to their job and become better-prepared to face on-the-job challenges and solve problems effectively
- Disability support workers can grow in confidence with their knowledge, skills, and ability to respond to their clients’ needs
- More effective communication can develop between support workers and their clients
- Clients with diabetes will have increased confidence in their support workers
- Clients’ families, loved ones, and family caregivers will feel reassured and have increased trust in support workers
- Clients and their families will feel confident they are receiving the concrete information, guidance, and support they need
- Greater trust is built between the client and their care providers
From expert guidance and personalised solutions to practical strategies, our training programs are designed to empower you and your team. As a service provider/care provider you will be set up for success when it comes to the often complex requirements of caring for someone with diabetes.
Learn In A Group Or Individually
Diabetes Essentials Package
Gain the core knowledge and skills to help your clients manage their day-to-day routine
Aligned with the NDIS Quality and Safeguards Commission standards, the Diabetes Essentials training adheres to the ‘NDIS High Intensity Skill Descriptors’ and gives you the knowledge and skills to manage the day-to-day routine around diabetes. It is designed for you to be able to:
- Supervise and prompt someone living with diabetes
- Support a client to implement their diabetes management plan
Please note, the Diabetes Essentials course does not include the administration of insulin.
Who the Diabetes Essentials Training Package is for
This training package is suitable for disability support workers who supervise, prompt and guide clients with diabetes. These are clients who are able to test their own blood glucose levels and administer their own diabetes medications, however they require prompting on a day-to-day basis.
Topics covered
- Understanding diabetes
- How to implement a diabetes management plan
- Factors affecting blood glucose levels
- Monitoring and recording BGLs
- Oral medications for diabetes
- About Insulin
- Supervising insulin injections
- Supervising non-insulin injections
- How to identify and respond to incidents and emergencies
- Complications associated with diabetes
- The annual cycle of care
- Infection management
The theory for each module is covered through a series of in-person or Zoom sessions. With each session, we will cover real-world topics related to the challenges you face on a daily basis. The sessions cover practical scenarios designed to help you focus on the key elements in diabetes management and build your confidence in the subject.
Because the sessions are interactive, you will be able to ask questions directly. There will also be time for Q&A at the end of each session.
After each module, we will review the topics and you will be assessed based on the ability to demonstrate the skills you’ve learned as well as on discussions directly related to the practical scenarios covered during the training.
Once you complete the final assessment of the training package, you will receive a ‘Certificate of Achievement’.
Gain advanced qualifications
Diabetes Essentials Plus+
Providing you with the knowledge and skills to actively manage daily diabetes care
The Diabetes Essentials Plus+ online diabetes training package adheres to the ‘NDIS High Intensity Skill Descriptors’ and gives you the knowledge and skills to actively manage the daily diabetes care for a person living with diabetes who has been prescribed insulin medication.
This advanced program includes everything in the core Diabetes Essentials training package plus hands-on guidance in the form of face-to-face active practice sessions.
Diabetes Essentials Plus+ is aligned with the NDIS Quality and Safeguards Commission standards and is designed for you to learn how to:
- Monitor and record blood glucose levels
- Administer insulin injections
Please note, if your training is delivered via Zoom, you will be required to book a practical training session in order to obtain the ‘Certificate in Diabetes Management for Clients with a Disability’.
Who The Diabetes Essentials Plus+ Package is for
This training package is suitable for disability support workers who are hands-on when it comes to their client’s diabetes daily management. For example, in cases where you are required to test blood glucose levels and administer diabetes medications because the client is unable to do this themselves.
Topics Covered
- Medication plan
- Subcutaneous injections
- Insulin pen devices
- Insulin pumps
- Practical session
As with the Diabetes Essentials package, the theory portion for each topic is completed through in-person interactive sessions. There will be time for Q&A built into each session.
To enhance your learning experience, the program theory and the practical components are preferably both conducted as face-to-face sessions. However, for organisations outside the greater Brisbane area, the option is available for the training to be conducted via Zoom. Please contact us for more information.
After successfully completing both the theory and practical portions of the course, you will receive a ‘Certificate of Achievement’.